Shipping policy

Shipping Policy

Thank you for shopping with Tailvie!

We are committed to delivering quality pet products as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–3 business days.

• Orders are processed Monday through Friday, excluding holidays.

• Once your order has shipped, you will receive a confirmation email with tracking information when available.

Estimated Delivery

Estimated delivery times vary by product. Please refer to the Estimated Delivery information shown on the individual product page for the expected delivery timeframe.

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on your location, carrier delays, weather conditions, service disruptions, or other circumstances beyond our control.

Multiple Shipments

Some orders may ship from different fulfillment locations. If your order contains multiple items, they may arrive in separate packages and on different days.

Tracking Your Order

When tracking information is available, you will receive it by email after your order ships so you can monitor your shipment's progress.

Shipping Destinations

We currently ship within the United States.

Shipping Costs

Free standard shipping is included on every order. There are no hidden shipping fees at checkout.

Delays

While we strive to have every order delivered within its estimated timeframe, occasional delays beyond our control may occur. Delivery dates are estimates and are not guaranteed.

Questions or Concerns?

If you have any questions about your order or shipping, please contact us at support@tailvie.com.